Rent Relief, Utility Arrears, and Eviction Prevention
Metro Housing|Boston’s Housing Supports department includes many programs, activities, and resources that can help prevent eviction and homelessness. These initiatives, such as RAFT (Residential Assistance for Families in Transition) and Emergency Rent and Mortgage Assistance (ERMA), are funded by public contracts and private grants and donations, and help low-income renters to achieve housing stability and better lives.
RAFT: Residential Assistance for Families in Transition
ERMA: Emergency Rent and Mortgage Assistance
The state-funded RAFT & ERMA programs are tools used by the HCEC team to provide eligible households or individuals up to $4,000 per 12-month period that can be used to help keep their housing, obtain new housing, or otherwise avoid becoming homeless.
Due to the COVID-19 health crisis and the stay at home advisory, we ask that you do not leave your home to attain documents. If you have access to documents without leaving your home, please email pictures of the documents using your smart phone, if possible. If you do not have access to the documents and need additional time, please let us know.
Due to the large increase in the number of applications to our rental and mortgage relief programs, our response time (not approval time) to applicants is taking longer than usual. We appreciate your patience while our staff reviews the applications in the order in which they were received.
Who qualifies for RAFT & ERMA?
What can RAFT & ERMA funds be used for?
Program funds can be used for housing-related expenses only. Appropriate uses of funds include, but are not limited to:
For More Information
For more information about RAFT and ERMA, click on the English overview (below, left) or the Spanish overview (below, right) or contact our Housing Hub team via email. Phones are currently not in service.
Para obtener más información sobre RAFT y ERMA, haga clic en el resumen en inglés (abajo, izquierda) o en el resumen en español (abajo, derecha) o comuníquese con nuestro equipo de Housing Hub por correo electrónico. Los teléfonos no están actualmente en servicio.
Applications in Other Languages
Applicants should complete all of the fields in the preferred-language application below (either fillable or scanned) and send it as an attachment to HCEC.referrals@MetroHousingBoston.org.
Additional Flexibility in Response to COVID-19
In response to the increased need due to COVID-19, DHCD has authorized a series of changes to make RAFT a more effective tool to help address today’s housing crises. The most significant changes include:
Metro Housing|Boston in Your Community
Colocations are part of Metro Housing|Boston’s ongoing efforts to be more visible in the communities we serve and to be more responsive to our clients and their housing needs. Partnering with local agencies and using their expertise in the community increases our ability to effectively serve those in need of housing assistance.
These partnerships help the residents of that area participate in our programs without the added hassle of securing transportation and spending time traveling far from home.
Can’t make it to our office? (Our office is closed to the public until further notice) Contact the Housing Hub at ResourceLine@MetroHousingBoston.org for locations and schedules.
Green Space Financial Coaching
Green Space is a financial literacy and housing stabilization program for low- and moderate-income families and individuals in Greater Boston. Green Space provides workshops and one-on-one financial coaching with no time limits, focusing on each participant’s financial priorities. Green Space also provides housing stabilization case management services as needed.
Who would benefit from this program?
To schedule a financial coaching session, you may reach out directly to Matt Gibson, Housing Services Specialist, Metro Housing|Boston, at (617) 425-6773 or firstname.lastname@example.org.