Our Leadership

Board of Directors

Cynthia Lacasse


Elizabeth Gruber


Terry Saunders Lane

Vice Chair

Anne Rousseau


Cassandra Clay


Christopher T. Norris

Executive Director

Nader Acevedo

Kevin Boyle

Susanne Cameron

Yongmei Chen

Melissa Fish-Crane

Janet Frazier

Langley Keyes

Rafael Mares

Linda Monteiro

Mary-Anne Morrison

Peter Munkenbeck

Richard Muraida

Demetriouse Russell

Trevor Samios

Taylor C. Shepherd

Geoffrey Sherman

Monalisa Smith

Denisse Tejada

Robert Torres

Donald E. Vaughan

Michael Widmer

Board members only: click here to access the SharePoint site. If you have difficulty accessing this link, contact Ben Mason, Managing Director of Hearing and Legal Affairs.

A previous version of the Board web page may be found here: For the Board

Senior Staff

Chris Norris

Executive Director

Mr. Norris has served as the executive director of Metro Housing|Boston since 2007. With a staff of 250 and a $21 million operating budget, Metro Housing|Boston connects residents of Greater Boston with safe, decent homes they can afford, emergency housing assistance payments, and administers more than 9,500 rental assistance vouchers. Prior to working at Metro Housing|Boston, Mr. Norris spent ten years as the assistant director of Citizens’ Housing and Planning Association (CHAPA), where he directed their state legislative policy work. Before that, he served as the coordinator of the National Consumer Law Center’s Foreclosure Prevention Program. He received his Bachelor of Arts degree from the University of the Pacific and his JD from the Massachusetts School of Law. He serves as a member of CHAPA’s Policy Leadership Council and on the board of directors of the Regional Housing Network of Massachusetts.

617.425.6606 | chris.norris@metrohousingboston.org

Rev. Anne M. Rousseau

Chief Financial Officer

Ms. Rousseau joined Metro Housing|Boston in 1997, managing the agency’s accounting and financial reporting functions, and was promoted to CFO in 2002. Prior to her tenure at Metro Housing|Boston, she managed the Accounts Payable department at Learningsmith, Inc. Ms. Rousseau graduated cum laude from Boston College with a bachelor’s degree in theology and earned a Master of Divinity degree from the Episcopal Divinity School.

617.425.6780 | anne.rousseau@ metrohousingboston.org

Steven Farrell

Chief Operating Officer

Mr. Farrell joined Metro Housing|Boston in 2013 after previously serving as Director of Development at the Boston Private Industry Council. While living in Ohio, Steve was the first executive director of a statewide non-profit housing association for people with developmental disabilities. Steve has also previously worked in policy, programs, and fundraising for City Year and United Way. A native of Watertown, Steven graduated from Northeastern University, earned a Bachelor of Philosophy degree from St. John’s Seminary in Brighton, and received a Master of Public Policy degree from Georgetown University. He now lives in Dorchester with his husband Todd.

617.425.6673 | steven.farrell@ metrohousingboston.org

Christine Pearson

Chief Human Relations Officer

Christine Pearson joined Metro Housing in 2020 as Interim Human Resources Director before being named Chief Human Resources Officer in 2021. For three years prior to joining Metro Housing, Christine worked as Senior HR Consultant for a consulting firm, working with a variety of non-profit and for profit companies. Prior to that, Christine worked for 18 years as VP of HR at Advocates, Inc. where she grew an HR Department in the areas of recruitment, benefits, training and HRIS.

617.425.6604 |christine.pearson@metrohousingboston.org

Akida Nau

Director of Information Technology

Mr. Nau was promoted to Director of Information Technology in February 2018.  He was previously the Systems Administrator/MIS Manager. He joined Metro Housing|Boston in May of 2005 as Network Administrator. Mr. Nau has also been a helpful member of the Handbook and Morale Committees. He holds a Bachelor of Computer Science degree from Wentworth Institute of Technology.

617.425.6657 | akida.nau@metrohousingboston.org

Felisha Marshall

Director of Housing Supports

Felisha comes to Metro Housing from the MA Department of Housing and Community Development (DHCD) where she served as the Director of Contracts and Compliance and the Director of Hotel/Motel Field Operations in the division of Housing Stabilization. Prior to her work at DHCD, Felisha worked at the MA Rehabilitation Commission in the Statewide Head Injury program and prior to that, she worked for several years at Housing Families, as the Director of Housing Based Services.  Felisha also previously worked for Metro Housing|Boston in the 1990’s in the former Scattered Site Family Emergency Shelter Program.

617.425.6650 | felisha.marshall@MetroHousingBoston.org

Kristin Ross-Sitcawich

Director of Financial Assistance Programs

Kristin joined Metro Housing in 2020 with more than 25 years of experience in human services, most recently as Director of Homelessness Prevention and Home Ownership Programs at Community Teamwork, Inc. Kristin has served as a member of the board of directors for Lowell Community Health Center, Lowell Transitional Living Center, Lowell Housing Authority, and is a former elected official to the Lowell School Committee. She received her Bachelor of Science at the University of Massachusetts at Lowell with a dual degree in Criminal Justice and Psychology.


Katharine Milton

Director of Civil Rights and Fair Housing

Ms. Milton joined Metro Housing|Boston as the Director of Civil Rights and Fair Housing in 2021. She leads the organization’s civil rights and fair housing initiatives on policy, advocacy, technical assistance, and training. Ms. Milton also serves as the organization’s compliance officer for the American with Disabilities Act (ADA), Violence Against Women Act (VAWA), and the Language Access Program (LAP). Ms. Milton has more than 15 years’ experience advocating for, and representing under-resourced communities, including families with low incomes, persons with disabilities, undocumented workers, and survivors of domestic violence. She serves as a Commissioner on the Somerville Disability Commission and on the Board of Directors of East Somerville Main Streets. She received her Bachelor of Arts degree in Spanish and Humanities from Providence College and her JD from Suffolk University Law School.


Joshua White

Chief Program Officer

Joshua joined Metro Housing|Boston as Chief Program Officer in 2023. He is responsible for the day-to-day operations and oversight of all Metro Housing participant services and programs.  Prior to joining Metro Housing, Joshua served as Director of Housing at Community Healthlink in Worcester, where he led the day-to-day operations of Homeless Outreach & Advocacy Project. Joshua has also served in management positions at Lowell Transitional Living Center Inc.,  Bridge Over Troubled Waters, Inc.,  and Women in Community Service.   Joshua earned a bachelor’s degree in education from Roger Williams University and a Masters of Education from Brown University.


Managers – Housing Supports

Gregg Cothias
HCEC Managing Director
Phone: 617.925.0110

Sasha Clements
Program Manager, HCEC
Phone: 617.425.6708
Fax: 617.532.7557

Carlyn Bideau
ACO Managing Director
Phone: 617.314.9229

Elide Canario
Homebase/Stabilization Program Manager
Phone: 617.925.0118

Shawn Judge
Financial Stability Program Manager
Phone: 617.413.5078
Fax: 617.532.7699

Kyrenecia Castelow
Manager, Intensive Services Programs
Phone: 617-425-6603

Managers – Leased Housing

Sarah Scott
Interim Director, Leased Housing
Phone: 617.425.6787
Fax: 617.532.7504

Jonathan Papas
Managing Dir., Leasing, Moves, Portability, &
Phone: 617.425.6672

Natalie Valverde
Managing Director, Federal Programs
Phone: 617.425.6690
Fax: 617.532.7531

Danielle Barmash
Program Manager, MRVP
Phone: 617.425.6680
Fax: 617.532.7551

Amanda Baldwin
Manager, Owner Services
Phone: 617.381.4473
Fax: 617.532.7645

Arka Pain
Manager of Admissions, Leasing, Moves and Portability
Phone: 617.425.6660
Fax: 617.532.7524

Drew Nemer
Senior Project Manager & Database Engineer
Phone: 617.425.6664
Fax: 617.532.7619

Cheyenne Engle
SNO Mass Program Manager
Phone: 617.580.5057

Marie Joseph
Manager, Federal Programs /Special Prog.
Phone: 617.425.6643

Madeline Garcia-Gilbert
Manager, Federal Programs
Phone: 617.425.6738

Diana Paradiso
Manager, Administrative Support
Phone: 617.425.6672

Jessica Fratoni
Manager, Leased Housing Gateway
Phone: 617.425.6749

Managers – Financial Assistance

Regine Chrispin
Managing Director
Phone: 617.425.6716
Fax: 617.532.7667

Darnell Wallace
RAFT Manager
Phone: 617.425.6620
Fax: 617.532.7520

Meaghan Gangi
Local Rental Relief Program Manager
Phone: 617.314.9229

Melissa Donalds
RAFT Manager
Phone: 617.425.6762
Fax: 617.532.7585

Michele Alexander
Program Manager
Phone: 617.925.0141
Fax: 617.532.7649

Sarah Duffy
RAFT Manager
Phone: 617.425.6645
Fax: 617.532.7591

Jackie Buttaro
Training & Development Manager
Phone: 617.925.0143
Fax: 617.532.7633

Other Departmental Managers

Ivy Guo
Phone: 617.425.6747
Fax: 617.532.7611

Jeff Landis
Communications Officer
Phone: 617.425.6691
Fax: 617.532.7547

Jennifer Shaw
Property Owner Resources
Phone: 617.425.6637
Fax: 617.532.7539

Howard Wensley
Managing Director, Inspection Services
Phone: 617.425.6656
Fax: 617.532.7533

Krystal Zapata
Manager, Payroll & Accounts Payable
Phone: 617-425-6781
Fax: 617-532-7569