Our Leadership

Board of Directors

Cynthia Lacasse

Co-Chair

Elizabeth Gruber

Co-Chair

Anne Rousseau

Treasurer

Terry Saunders Lane

Clerk

Christopher T. Norris

Executive Director

Nader Acevedo

Stephen Adamo

Kevin Boyle

Susanne Cameron

Yongmei Chen

Cassandra Clay

Melissa Fish-Crane

Janet Frazier

Langley Keyes

Joseph Kriesberg

Mary-Anne Morrison

Peter Munkenbeck

Richard Muraida

Jeffrey H. Packard

Robert Torres

Esther Schlorholtz

Geoffrey Sherman

Donald E. Vaughan

Michael Widmer

Board members only: Log in to the For the Board page

Senior Staff

Chris Norris

Executive Director

Mr. Norris has served as the executive director of Metro Housing|Boston since 2007. With a staff of 223 and a $14.3 million operating budget, Metro Housing|Boston connects residents of Greater Boston with safe, decent homes they can afford and administers more than 9,500 rental assistance vouchers.

Prior to working at Metro Housing|Boston, Mr. Norris spent 10 years as the assistant director of Citizens’ Housing and Planning Association (CHAPA), in which he directed their state legislative policy work. Before that, he served as the coordinator of the National Consumer Law Center’s Foreclosure Prevention Program. He received his Bachelor of Arts degree from the University of the Pacific and his JD from the Massachusetts School of Law. He serves on the board of directors of CHAPA, the Massachusetts Community Banking Council and the Regional Housing Network of Massachusetts.

617.425.6606 | chris.norris@metrohousingboston.org

Susan Nohl

Deputy Director

Ms. Nohl joined Metro Housing|Boston in 1999 as a team leader in the Rental Assistance Department.  In 2000, she became the director of client services and was responsible for several new programs, including the Housing Consumer Education Center (HCEC) and the Residential Assistance for Families in Transition (RAFT) programs.  In 2007, she became the director of leased housing.  The leased housing department is the largest regional provider of rental assistance vouchers in the Commonwealth.  Promoted to Deputy Director in 2013, she is responsible for all programmatic departments.  Her experience prior to joing Metro Housing includes Scattered Site Director at Tri-City Housing Task Force for Homeless Families in Malden and Program Manager at Riverside Community Care. Ms. Nohl has a bachelor’s degree in American History and Secondary Education from Suffolk University.

617.425.6608 | susan.nohl@ metrohousingboston.org

Rev. Anne M. Rousseau

Chief Financial Officer

Ms. Rousseau joined Metro Housing|Boston in 1997, managing the agency’s accounting and financial reporting functions, and was promoted to CFO in 2002. Prior to her tenure at Metro Housing|Boston, she managed the Accounts Payable department at Learningsmith, Inc. Ms. Rousseau graduated cum laude from Boston College with a bachelor’s degree in theology and earned a Master of Divinity degree from the Episcopal Divinity School.

617.425.6780 | anne.rousseau@ metrohousingboston.org

Brunette Beaupin-Jaramillo

Director of Leased Housing

Ms. Beaupin-Jaramillo joined Metro Housing|Boston in 1995 as a relocation representative, and then served as a program manager for 10 years. In 2011 she has was promoted to assistant director of Leased Housing and was made director of Leased Housing in 2013. She is a member of the Rental Assistance Committee and is the chair of Metro Housing|Boston’s Diversity Luncheon Committee. Ms. Beaupin-Jaramillo attended Bay Path College for Business.

617.425.6621 | brunette.beaupin@ metrohousingboston.org

Carla Beaudoin

Director of Development

Carla Beaudoin joined Metro Housing|Boston in 2017 as Director of Development, where she leads a team of fundraising professionals that generate funds from individual, corporate, foundation and government sources. With her experience creating strong strategic relationships with community partners, Carla and her team have set new records for annual fundraising amounts at Metro Housing.  Carla has over ten years of fundraising experience in the nonprofit sector, having previously served as the Executive Director of the Newburyport Education Foundation and the Boys & Girls Club of Woburn. She has a degree in Government and Public Relations from Suffolk University.

617.425.6679 | carla.beaudoin@metrohousingboston.org

Akida Nau

Director of Information Technology

Mr. Nau was promoted to Director of Information Technology in February 2018.  He was previously the Systems Administrator/MIS Manager. He joined Metro Housing|Boston in May of 2005 as Network Administrator. Mr. Nau has also been a helpful member of the Handbook and Morale Committees. He holds a Bachelor of Computer Science degree from Wentworth Institute of Technology.

617.425.6657 | akida.nau@metrohousingboston.org

Steven Farrell

Chief Operating Officer

Mr. Farrell joined Metro Housing|Boston in 2013 after previously serving as Director of Development at the Boston Private Industry Council. While living in Ohio, Steve was the first executive director of a statewide non-profit housing association for people with developmental disabilities. Steve has also previously worked in policy, programs, and fundraising for City Year and United Way. A native of Watertown, Steven graduated from Northeastern University, earned a Bachelor of Philosophy degree from St. John’s Seminary in Brighton, and received a Master of Public Policy degree from Georgetown University. He now lives in Dorchester with his husband Todd.

617.425.6673 | steven.farrell@ metrohousingboston.org

Felisha Marshall

Director of Housing Supports

Felisha comes to Metro Housing from the MA Department of Housing and Community Development (DHCD) where she served as the Director of Contracts and Compliance and the Director of Hotel/Motel Field Operations in the division of Housing Stabilization. Prior to her work at DHCD, Felisha worked at the MA Rehabilitation Commission in the Statewide Head Injury program and prior to that, she worked for several years at Housing Families, as the Director of Housing Based Services.  Felisha also previously worked for Metro Housing|Boston in the 1990’s in the former Scattered Site Family Emergency Shelter Program.

617.425.6650 | felisha.marshall@MetroHousingBoston.org

John Hillis

Director of Inspections and Owner Services, Compliance and Systems

John joined Metro Housing|Boston in 2010 as a Section 8 Program Representative. From 2012 – 2017 he oversaw the Continuum of Care Permanent Supportive Housing Programs, and then transitioned to serving as an Assistant Director of Leased Housing. John transitioned into his current role as Director of Inspections and Owner Services, Compliance and Systems in 2019. John serves on the Rental Assistance Committee and participated on Metro Housing’s Strategic Planning Committee. He received a Bachelor of Arts degree in English from the University of New Hampshire.

617.425.6736 | john.hillis@metrohousingboston.org

Kristin Ross-Sitcawich

Director of Financial Assistance Programs

Kristin joined Metro Housing in 2020 with more than 25 years of experience in human services, most recently as Director of Homelessness Prevention and Home Ownership Programs at Community Teamwork, Inc. Kristin has served as a member of the board of directors for Lowell Community Health Center, Lowell Transitional Living Center, Lowell Housing Authority, and is a former elected official to the Lowell School Committee. She received her Bachelor of Science at the University of Massachusetts at Lowell with a dual degree in Criminal Justice and Psychology.

|kristin.ross@metrohousingboston.org

Managers – Housing Supports

Brenda Core
HomeBASE & Stabilization Program Manager
Phone: 617.425.6642
Fax: 617.532.7554
Email

Ronnie Zuniga
ACO/SIPS Manager
Phone: 617.580.5024
Fax: 617.532.7527
Email

Lydia McCoy
ACO Manager
Phone: 617.425.6704
Fax: 617.532.7527
Email

Greg Cothias
Colocation Manager
Phone:
Fax:
Email

Managers – Leased Housing

Sara McClory-Eamma
Manager Director of Admissions, Leasing, Moves, Port and Admin.
Phone: 617.425.6742
Fax: 617.532.7516
Email

Sarah Scott
Manager of Training and Reviews
Phone: 617.425.6787
Fax: 617.532.7504
Email

Dava Mallebranche
Manager of Leased Housing Gateway
Phone: 617.425.6617
Fax: 617.532.7556
Email

Natalie Valverde
Program Manager of Section 8
Phone: 617.425.6757
Fax: 617.532.7531
Email

Irma Islamovic
Program Manager of MRVP
Phone: 617.425.6714
Fax: 617.532.7645
Email

Brian Neeley-Cruz
Program Manager of Continuum of Care
Phone: 617.425.6778
Fax: 617.532.7682
Email

Arka Pain
Manager of Admissions, Leasing, Moves and Portability
Phone: 617.425.6660
Fax: 617.532.7524
Email

Managers – Financial Assistance

Regine Chrispin
Managing Director
Phone: 617.425.6716
Fax: 617.532.7667
Email

Darnell Wallace
RAFT Manager
Phone: 617.425.6620
Fax: 617.532.7520
Email

Melissa Donalds
RAFT Manager
Phone: 617.425.6762
Fax: 617.532.7585
Email

Michelle Alexander
Program Manager
Phone: 617.925.0141
Fax: 617.532.7649
Email

Jacqueline Buttaro
Program Manager
Phone: 617.925.0143
Fax: 617.532.7633
Email

Victoria Duda
Program Manager
Phone: 617.681.7915
Fax: 617.532.7653
Email

Sarah Duffy
Program Manager
Phone: 617.425.6645
Fax: 617.532.7591
Email

Aida Molina
Program Manager
Phone: 617.381.4449
Fax:
Email

Other Departmental Managers

Barbara Chandler
Civil Rights & Fair Housing
Senior Advisor
Phone: 617.425.6681
Fax: 617.532.7577
Email

Jeff Landis
Communications
Manager
Phone: 617.425.6691
Fax: 617.532.7547
Email

Carlos Hoffens
Inspections Supervisor
Phone: 617.425.6652
Fax: 617.532.7514
Email

Jennifer Shaw
Property Owner Resources
Manager
Phone: 617.425.6637
Fax: 617.532.7539
Email

Howard Wensley
Property Owner Services
Manager
Phone: 617.425.6656
Fax: 617.532.7533
Email

Ivy Guo
Accounting Manager
Phone: 617.425.6747
Fax: 617.532.7611
Email