Our Leadership

Board of Directors

Cynthia Lacasse


Elizabeth Gruber


Anne Rousseau


Terry Saunders Lane


Christopher T. Norris

Executive Director

Nader Acevedo

Kevin Boyle

Susanne Cameron

Yongmei Chen

Cassandra Clay

Melissa Fish-Crane

Janet Frazier

Langley Keyes

Joseph Kriesberg

Linda Monteiro

Mary-Anne Morrison

Peter Munkenbeck

Richard Muraida

Demetriouse Russell

Robert Torres

Esther Schlorholtz

Geoffrey Sherman

Denisse Tejada

Donald E. Vaughan

Michael Widmer

Board members only: Log in to the For the Board page

Senior Staff

Chris Norris

Executive Director

Mr. Norris has served as the executive director of Metro Housing|Boston since 2007. With a staff of 250 and a $21 million operating budget, Metro Housing|Boston connects residents of Greater Boston with safe, decent homes they can afford, emergency housing assistance payments, and administers more than 9,500 rental assistance vouchers. Prior to working at Metro Housing|Boston, Mr. Norris spent ten years as the assistant director of Citizens’ Housing and Planning Association (CHAPA), where he directed their state legislative policy work. Before that, he served as the coordinator of the National Consumer Law Center’s Foreclosure Prevention Program. He received his Bachelor of Arts degree from the University of the Pacific and his JD from the Massachusetts School of Law. He serves as a member of CHAPA’s Policy Leadership Council and on the board of directors of the Regional Housing Network of Massachusetts.

617.425.6606 | chris.norris@metrohousingboston.org

Rev. Anne M. Rousseau

Chief Financial Officer

Ms. Rousseau joined Metro Housing|Boston in 1997, managing the agency’s accounting and financial reporting functions, and was promoted to CFO in 2002. Prior to her tenure at Metro Housing|Boston, she managed the Accounts Payable department at Learningsmith, Inc. Ms. Rousseau graduated cum laude from Boston College with a bachelor’s degree in theology and earned a Master of Divinity degree from the Episcopal Divinity School.

617.425.6780 | anne.rousseau@ metrohousingboston.org

Steven Farrell

Chief Operating Officer

Mr. Farrell joined Metro Housing|Boston in 2013 after previously serving as Director of Development at the Boston Private Industry Council. While living in Ohio, Steve was the first executive director of a statewide non-profit housing association for people with developmental disabilities. Steve has also previously worked in policy, programs, and fundraising for City Year and United Way. A native of Watertown, Steven graduated from Northeastern University, earned a Bachelor of Philosophy degree from St. John’s Seminary in Brighton, and received a Master of Public Policy degree from Georgetown University. He now lives in Dorchester with his husband Todd.

617.425.6673 | steven.farrell@ metrohousingboston.org

Christine Pearson

Chief Human Relations Officer

Christine Pearson joined Metro Housing in 2020 as Interim Human Resources Director before being named Chief Human Resources Officer in 2021. For three years prior to joining Metro Housing, Christine worked as Senior HR Consultant for a consulting firm, working with a variety of non-profit and for profit companies. Prior to that, Christine worked for 18 years as VP of HR at Advocates, Inc. where she grew an HR Department in the areas of recruitment, benefits, training and HRIS.

617.425.6604 |christine.pearson@metrohousingboston.org

Carla Beaudoin

Chief Strategic Partnership

Carla Beaudoin became Metro Housing’s Chief Strategic Partnership Officer in 2021. In this role, Carla is responsible for community outreach, volunteer engagement, and fundraising. She joined Metro Housing|Boston in 2017 as Director of Development. She leads a team of professionals that generate funds from individual, corporate, foundation and government sources. With her experience creating strong strategic relationships with community partners, Carla and her team have set new records for annual fundraising amounts at Metro Housing. Carla has over fifteen years of fundraising experience in the nonprofit sector, having previously served as the Executive Director of the Newburyport Education Foundation and the Boys & Girls Club of Woburn. She has a certificate in Nonprofit Management and Leadership from Boston University and degree in Government and Public Relations from Suffolk University.

617.425.6679 | carla.beaudoin@metrohousingboston.org

Akida Nau

Director of Information Technology

Mr. Nau was promoted to Director of Information Technology in February 2018.  He was previously the Systems Administrator/MIS Manager. He joined Metro Housing|Boston in May of 2005 as Network Administrator. Mr. Nau has also been a helpful member of the Handbook and Morale Committees. He holds a Bachelor of Computer Science degree from Wentworth Institute of Technology.

617.425.6657 | akida.nau@metrohousingboston.org

Felisha Marshall

Director of Housing Supports

Felisha comes to Metro Housing from the MA Department of Housing and Community Development (DHCD) where she served as the Director of Contracts and Compliance and the Director of Hotel/Motel Field Operations in the division of Housing Stabilization. Prior to her work at DHCD, Felisha worked at the MA Rehabilitation Commission in the Statewide Head Injury program and prior to that, she worked for several years at Housing Families, as the Director of Housing Based Services.  Felisha also previously worked for Metro Housing|Boston in the 1990’s in the former Scattered Site Family Emergency Shelter Program.

617.425.6650 | felisha.marshall@MetroHousingBoston.org

John Hillis

Director of Leased Housing

John joined Metro Housing|Boston in 2010 as a Section 8 Program Representative. From 2012 – 2017 he oversaw the Continuum of Care Permanent Supportive Housing Programs, and then transitioned to serving as an Assistant Director of Leased Housing. In 2019, John became Director of Inspections and Owner Services, Compliance and Systems.  He was named Director of Leased Housing in 2022 . John serves on the Rental Assistance Committee and participated on Metro Housing’s Strategic Planning Committee. He received a Bachelor of Arts degree in English from the University of New Hampshire.

617.425.6736 | john.hillis@metrohousingboston.org

Kristin Ross-Sitcawich

Director of Financial Assistance Programs

Kristin joined Metro Housing in 2020 with more than 25 years of experience in human services, most recently as Director of Homelessness Prevention and Home Ownership Programs at Community Teamwork, Inc. Kristin has served as a member of the board of directors for Lowell Community Health Center, Lowell Transitional Living Center, Lowell Housing Authority, and is a former elected official to the Lowell School Committee. She received her Bachelor of Science at the University of Massachusetts at Lowell with a dual degree in Criminal Justice and Psychology.


Katharine Milton

Director of Civil Rights and Fair Housing

Ms. Milton joined Metro Housing|Boston as the Director of Civil Rights and Fair Housing in 2021. She leads the organization’s civil rights and fair housing initiatives on policy, advocacy, technical assistance, and training. Ms. Milton also serves as the organization’s compliance officer for the American with Disabilities Act (ADA), Violence Against Women Act (VAWA), and the Language Access Program (LAP). Ms. Milton has more than 15 years’ experience advocating for, and representing under-resourced communities, including families with low incomes, persons with disabilities, undocumented workers, and survivors of domestic violence. She serves as a Commissioner on the Somerville Disability Commission and on the Board of Directors of East Somerville Main Streets. She received her Bachelor of Arts degree in Spanish and Humanities from Providence College and her JD from Suffolk University Law School.


Managers – Housing Supports

Brenda Core
HomeBASE & Stabilization Program Manager
Phone: 617.425.6642
Fax: 617.532.7554

Gregg Cothias
HCEC Managing Director
Phone: 617.925.0110

Meaghan Gangi
Local Rental Relief Program Manager
Phone: 617.314.9229

Carlyn Bideau
ACO Managing Director
Phone: 617.314.9229

Managers – Leased Housing

Sara McClory-Eamma
Manager Director of Admissions, Leasing, Moves, Port and Admin.
Phone: 617.425.6742
Fax: 617.532.7516

Sarah Scott
Managing Director, Training and Reviews
Phone: 617.425.6787
Fax: 617.532.7504

Natalie Valverde
Managing Director, Federal Programs
Phone: 617.425.6757
Fax: 617.532.7531

Irma Islamovic
Managing Director, MRVP
Phone: 617.425.6714
Fax: 617.532.7645

Arka Pain
Manager of Admissions, Leasing, Moves and Portability
Phone: 617.425.6660
Fax: 617.532.7524

Lourdes Tunis
Program Manager, MRVP
Phone: 617.425.6742
Fax: 617.532.7671

Danielle Barmash
Program Manager, MRVP
Phone: 617.425.6680
Fax: 617.532.7551

Drew Nemer
Program Manager, Quality Control
Phone: 617.425.6664
Fax: 617.532.7619

Lunide Pattahbi
Managing Director, Compliance and Quality Assurance
Phone: 617.925.0142
Fax: 617.532.7671

Cheyenne Engle
SNO Mass Program Manager
Phone: 617.580.5057

Marie Joseph
Manager, Federal Programs /Special Prog.
Phone: 617.425.6643

Jessica Fratoni
Manager, Leased Housing Gateway
Phone: 617.425.6749

Amanda Baldwin
Manager, Working to Opportunity
Phone: 617.381.4473
Fax: 617.532.7645

Theresa Ramos
Manager, Federal Programs
Phone: 617.425.6699

Diana Paradiso
Manager, Administrative Support
Phone: 617.425.6672

Managers – Financial Assistance

Regine Chrispin
Managing Director
Phone: 617.425.6716
Fax: 617.532.7667

Sasha Clements
Program Manager, HCEC
Phone: 617.425.6708
Fax: 617.532.7557

Ageena Peterson
Program Manager, HCEC
Phone: 617.425.6759

Darnell Wallace
RAFT Manager
Phone: 617.425.6620
Fax: 617.532.7520

Melissa Donalds
RAFT Manager
Phone: 617.425.6762
Fax: 617.532.7585

Michele Alexander
Program Manager
Phone: 617.925.0141
Fax: 617.532.7649

Sarah Duffy
RAFT Manager
Phone: 617.425.6645
Fax: 617.532.7591

Jackie Buttaro
Training & Development Manager
Phone: 617.925.0143
Fax: 617.532.7633

Aida Molina
Program Manager
Phone: 617.381.4449
Fax: 617.532.7661

Other Departmental Managers

Ivy Guo
Phone: 617.425.6747
Fax: 617.532.7611

Jeff Landis
Communications Officer
Phone: 617.425.6691
Fax: 617.532.7547

Jennifer Shaw
Property Owner Resources
Phone: 617.425.6637
Fax: 617.532.7539

Howard Wensley
Managing Director, Inspection Services
Phone: 617.425.6656
Fax: 617.532.7533