FINANCIAL ASSISTANCE APPLICATION

Please complete and submit your application for financial assistance HERE.

• At this time, the MA Emergency Housing payment Assistance Application is not accepting applications from homeowners.  Homeowners in need of mortgage assistance or other housing assistance may apply for the new Homeowner Assistance Fund (MA HAF) Program.  Please visit this link to learn more about HAF and to see if you may be eligible.  To apply to Mass HAF, visit www.massmortgagehelp.org.

The process for referrals from partner agencies has several steps:

• • • NOTE: Applications without all of the appropriate attachments will not proceed to the next step and will be returned for completion. 

• • The CM will review all documents and will follow up with the service provider by email or phone if they are in need of additional documents. The CM will sometimes follow up directly with the family with clarifying questions. If all the required documents are uploaded, the CM will not need to contact the applicant and will instead contact the referring agency.
  • The application will also require property owner documents if requesting arrears or start-up costs. For greater efficiency, these documents should be submitted with the referral. Otherwise the CM will follow up with the property owner and possibly slow the approval process.

For greatest efficiency and to ensure the swiftest process, please provide all required documents and explanation of the housing crisis. It will take between four and seven weeks to process all applications.

We understand that the COVID-19 health crisis has made it difficult to get some documents. Please complete the application and attach the documents that you have available. If you do not have access to the documents and need additional time, please let us know, and we will do our best to work with you. If you have questions regarding how to complete the application, please contact Metro Housing’s Housing Hub at 617-425-6700 or via e-mail at ResourceLine@MetroHousingBoston.org

Household qualifications vary by program. For example, a household that does not qualify for ERAP may still qualify for RAFT. All households that fall within the parameters below should apply. Program staff will determine the program for which they are eligible.

Additionally, households that have already received RAFT  may receive ERAP in addition, as long as the programs do not cover the same expenses for the same month. See specific ERAP program overviews at the bottom of this section.

• A household’s income must be at or below 80 percent area median income (AMI).
• Households composed of any of the following: Individuals, families with older children, couples without children, unaccompanied youth, and households of any size.
• Household must provide documentation/proof that they are currently experiencing a housing crisis:
  • For households with rental arrears: Written documentation of rental arrears, demonstration of a financial hardship (reduction in revenue and/or increase in expenses) that caused the nonpayment of rent, and demonstration that payment of the arrears will allow the household to retain their housing.
  • For households facing eviction: Summary Process Summons and Complaint. Tenants who have a housing subsidy and are facing eviction due to non-payment of rent must also provide proof of financial hardship that explains cause for arrears in order to receive assistance.
  • For households leaving doubled-up housing: Letter from landlord or primary tenant explaining that the family must leave. This must also include the address, date, and contact name and info of person writing letter.  A copy of new lease or letter of intent to rent for new apartment.
  • For households leaving unsafe housing: Verification of unsafe housing conditions and copy of new lease/letter of intent to rent for new apartment.
  • For households facing utility shutoff: Utility shutoff notice and current bill.

ERAP Program Overviews

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