Homelessness and Eviction Prevention
Metro Housing|Boston’s Housing Supports department includes many programs, activities, and resources that can help prevent eviction and homelessness. These initiatives are funded by public contracts and private grants and donations, and help low-income renters to achieve housing stability and better lives.
If you feel you are at risk of being evicted or facing a situation that may result in homelessness, your first point of contact should be with our Housing Consumer Education Center (HCEC). There is no income limit to participate.
Visit us and discuss your housing needs with a counselor. HCEC walk-ins are seen on a first-come, first-served basis during the times listed below. Upon arrival, you will be asked for identification by our receptionist who will place you on the HCEC walk-in list.
Meet with one of our counselors to discuss your housing needs. Enjoy free access to telephones, computers and internet, newspapers and housing-related resources.
The Housing Consumer Education Center
1411 Tremont Street, Boston, 02120
Sign-ups open Sign-ups close
Wednesdays 8:45 am 1:00 pm
Fridays 11:30 am 1:00 pm
Sign-ups may shut down earlier than 1pm, depending on volume
Puede que se pare de aceptar inscripciones antes de la 1 de la tarde, dependiendo de la cantidad de clientes
Wait times may be up to 2 hours
El tiempo de espera puede ser de hasta 2 horas
If you have any questions, please contact us:
617.425.6700 (Hours: 9:45 a.m. – 4:00 p.m.)
Metro Housing|Boston in Your Community
Colocations are part of Metro Housing|Boston’s ongoing efforts to be more visible in the communities we serve and to be more responsive to our clients and their housing needs. Partnering with local agencies and using their expertise in the community increases our ability to effectively serve those in need of housing assistance.
These partnerships help the residents of that area participate in our programs without the added hassle of securing transportation and spending time traveling far from home.
Can’t make it to our office? Contact the Housing Consumer Education Center at 617.425.6700 or ResourceLine@MetroHousingBostong.org for locations and schedules.
Residential Assistance for Families in Transition (RAFT)
There are new procedures for the RAFT application process. Please read about those details by clicking HERE.
To determine eligibility, it is MANDATORY that people bring their ID (for all household members), most updated proof of income, and proof of housing crisis documentation. See the link above for more details.
RAFT is now available for an expanded population including individuals, families with older children, couples without children, unaccompanied youth and any other household size. All other program regulations and requirements remain the same.
The state-funded RAFT program is a tool used by the HCEC team to provide eligible households or individuals up to $4,000 per 12-month period that can be used to help keep their housing, obtain new housing, or otherwise avoid becoming homeless.
Who qualifies for RAFT?
What can RAFT funds be used for?
Program funds can be used for housing-related expenses only. Appropriate uses of funds include, but are not limited to:
Contact the Housing Consumer Education Center at 617.425.6700 or ResourceLine@MetroHousingBoston.org for more information about RAFT.
Green Space Financial Coaching
Green Space is a financial literacy and housing stabilization program for low- and moderate-income families and individuals in Greater Boston. Green Space provides workshops and one-on-one financial coaching with no time limits, focusing on each participant’s financial priorities. Green Space also provides housing stabilization case management services as needed.
Who would benefit from this program?
To schedule a financial coaching session, you may reach out directly to Matt Gibson, Housing Services Specialist, Metro Housing|Boston, at (617) 425-6773 or email@example.com.