Homelessness and Eviction Prevention
Metro Housing|Boston’s Housing Supports department includes many programs, activities, and resources that can help prevent eviction and homelessness. These initiatives are funded by public contracts and private grants and donations, and help low-income renters to achieve housing stability and better lives.
If you feel you are at risk of being evicted or facing a situation that may result in homelessness, your first point of contact should be with our Housing Consumer Education Center (HCEC). There is no income limit to participate.
Enjoy free access to telephones, computers and internet, newspapers and housing-related resources.
The Housing Consumer Education Center
1411 Tremont Street, Boston, 02120
Metro Housing|Boston in Your Community
Colocations are part of Metro Housing|Boston’s ongoing efforts to be more visible in the communities we serve and to be more responsive to our clients and their housing needs. Partnering with local agencies and using their expertise in the community increases our ability to effectively serve those in need of housing assistance.
These partnerships help the residents of that area participate in our programs without the added hassle of securing transportation and spending time traveling far from home.
Can’t make it to our office? Contact the Housing Consumer Education Center at 617.425.6700 or ResourceLine@MetroHousingBostong.org for locations and schedules.
Residential Assistance for Families in Transition (RAFT)
There are new procedures for the RAFT application process. Please read about those details by clicking HERE.
To determine eligibility, it is MANDATORY that people bring their ID (for all household members), most updated proof of income, and proof of housing crisis documentation. See the link above for more details.
RAFT is now available for an expanded population including individuals, families with older children, couples without children, unaccompanied youth and any other household size. All other program regulations and requirements remain the same.
The state-funded RAFT program is a tool used by the HCEC team to provide eligible households or individuals up to $4,000 per 12-month period that can be used to help keep their housing, obtain new housing, or otherwise avoid becoming homeless.
Who qualifies for RAFT?
For households facing eviction: Summary Process Summons and Complaint**
**Tenants who have a housing subsidy and are facing eviction due to non-payment of rent must also provide proof of financial hardship that explains cause for arrears in order to receive assistance.
For households leaving doubled-up housing: Letter from landlord or primary tenant explaining that the family must leave. This must also include the address, date, and contact name and info of person writing letter. A copy of new lease or letter of intent to rent for new apartment.
For households leaving unsafe housing: Verification of unsafe housing conditions and copy of new lease/letter of intent to rent for new apartment.
For households facing foreclosure or mortgage arrears: Current mortgage statement and letter from lender indicating that family is at least 30 days in arrears and at risk of foreclosure.
For households with rental arrears: Written documentation of rental arrears, demonstration of a financial hardship (reduction in revenue and/or increase in expenses) that caused the nonpayment of rent, and demonstration that payment of the arrears will allow the household to retain their housing.
For households facing utility shutoff: Utility shutoff notice and current bill.
What can RAFT funds be used for?
Program funds can be used for housing-related expenses only. Appropriate uses of funds include, but are not limited to:
Contact the Housing Consumer Education Center at 617.425.6700 or ResourceLine@MetroHousingBoston.org for more information about RAFT.
Green Space Financial Coaching
Green Space is a financial literacy and housing stabilization program for low- and moderate-income families and individuals in Greater Boston. Green Space provides workshops and one-on-one financial coaching with no time limits, focusing on each participant’s financial priorities. Green Space also provides housing stabilization case management services as needed.
Who would benefit from this program?
To schedule a financial coaching session, you may reach out directly to Matt Gibson, Housing Services Specialist, Metro Housing|Boston, at (617) 425-6773 or firstname.lastname@example.org.