Metro Housing|Boston is proud of its “People First, Housing Always” approach. Our Housing Supports programs provide innovative and personalized solutions to ensure that individuals and families who are homeless or most at risk of homelessness can find and sustain housing.
The Specialized Voucher programs administered by Metro Housing|Boston are opportunities for families to link subsidized long term stable housing with supportive services.
We offer a continuum of services from information and referral to in-depth individualized assessment, comprehensive case management and advocacy, intensive housing search, foreclosure prevention and tenancy preservation, and fair housing resources. Our holistic, creative, non-formulaic approach preserves tenancies, properties and communities.
If you are a mental health provider, case worker, nurse or other social service provider, Metro Housing|Boston can help find the right solutions for your clients.
To refer a client to Metro Housing|Boston, please fill out this referral form and email it to HCEC.Referrals@mbhp.org
Metro Housing|Boston has partnered with MassHousing and other stakeholders to establish the Hoarding Training Institute, a component of the Center for Hoarding Intervention that provides training to housing and service providers, first responders, and other professionals in Massachusetts and around the U.S. and Canada in recognizing hoarding and intervening early to avoid crises.
The Hoarding Training Institute offers a three day Certificate Program for non-clinical professionals from across the country wishing to use evidence-based practices when intervening in hoarding situations. In order to complete the Certificate Program, participants must complete all 3 days of training, as well as 3 case consultation calls within one year.
The Institute also offers full and half-day trainings.
Metro Housing|Boston’s hoarding intervention model, developed in collaboration with the Boston University School of Social Work, has been replicated in six cities: Bedford and Burlington, MA; San Francisco; Philadelphia; Atlantic County, NJ; and Burlington, VT.
Metro Housing|Boston’s approach to hoarding intervention is unique in that it takes a case management approach. This means that a Metro Housing|Boston staff member serves multiple roles: one, as a coach for the person with hoarding, helping them to adjust their behavior and live in a safer, more sanitary home; and two, as a convener of all parties who need to be involved to make that happen, including the person’s landlord, representatives from the municipality, and local courts, if the client is being evicted. The result is a comprehensive plan to ensure that the client has everything they need to succeed in the program.
Additional Resources for Hoarding Professionals
Effective Hoarding Intervention: A manual for non-clinical professionals.
Metro Housing|Boston has developed a training manual, Effective Hoarding Intervention.
This manual breaks the process down stop-by-step so that it can be utilized by non-clinical professionals to help address hoarding behavior and improve the sanitation of the person’s home. Manuals are available for $20.00 each. Order the manual.
The Center for Hoarding Intervention relies heavily on private contributions. It continues to operate thanks to the generous support of corporations and individuals committed to preserving tenancy by providing services to those who need it most. You can help keep this vital program going.
If you or your organization are interested in learning more about upcoming trainings, please contact Jesse Edsell-Vetter, Center for Hoarding Intervention Manager at (617) 425-6658 or Jesse.Vetter@metrohousingboston.org
Specialized Intensive Programs & Services (SIPS)
Specialized Intensive Programs & Services start with a comprehensive assessment of need and continue with supports that range from assistance with navigating service systems to gaining access to mental health, medical and/or substance use resources and/or entitlement benefits to practical hands-on help with daily living skills to financial and legal advocacy. The intensive, personalized and at-home focus is pivotal in engaging clients and stabilizing them in their homes and communities.
Specialized Intensive Programs & Services relies heavily on private contributions. It continues to operate thanks to the generous support of corporations and individuals committed to preserving tenancy by providing services to those who need it most.
Residential Assistance for Families in Transition (RAFT)
The state-funded RAFT program is a tool used by the Housing Consumer Education Center (HCEC) team to provide eligible households up to $4,000 per 12-month period that can be used to help retain their housing, obtain new housing, or otherwise avoid becoming homeless.
HomeBASE is a program of the Massachusetts Department of Housing and Community Development (DHCD) designed to reduce the need for motels and shelters. The goal is to assist families who are facing homelessness to find alternative solutions to entering shelter and/or motels. Additionally, it seeks to reduce the number of families already in shelters and motels by providing financial assistance, resources, and services to quickly re-house these families.