29 Nov Special Initiatives Program Manager
- Metro Housing Boston (formerly Metropolitan Boston Housing Partnership) is a leading nonprofit dedicated to connecting the residents of Greater Boston with safe, decent homes they can afford. Metro Housing empowers families and individuals to move along the continuum from homelessness to housing stability. Serving more than 25,000 households annually, we work seamlessly to bridge the gaps among government, nonprofits, and corporations to continually increase our impact. With more than 30 years’ experience piloting and implementing housing programs, we have solidified our position as an industry-leading expert on navigating the affordable housing field.
Metro Housing|Boston’s mission: “We mobilize wide-ranging resources to provide innovative and personalized services that lead families and individuals to housing stability, economic security and an improved quality of life.”
The Special Initiatives Program Manager is responsible for ensuring that the designated Metro Housing|Boston administered program complies with State and HUD Regulations and Department of Housing and Community Development’s (DHCD) policies and procedures. Primary responsibilities include: oversee the administration of the designated rental assistance components of the MTW Special Initiative programs, included but not limited to the Family Economic Stability (FES) Program, Family Self-Sufficiency (FSS) Program, Family Unification Program-Adolescence Outreach Program (FUP-AOP), Year Up Pathways to Prosperity Program (YU PtP), Youth Transition to Success Program (YTTSP) and the State funded Massachusetts Learning, Employment and Asset (Mass Leap) Program. These programs provide program participants the opportunity for increased housing mobility as they work towards self-sufficiency. MTW is a federally funded demonstration project designed to support households who are homeless or currently at risk of homelessness is their efforts to secure permanent housing while increasing their earned income. Participating households will access a fixed monthly rent amount. Supportive services are provided for these households.
The Special Initiative Programs are local non-traditional voucher programs. These programs combine time limited, flat subsidy assistance, along with supportive services to support and encourage households as they prepare for increased independence. Steady progress toward increased earned income, improved financial literacy and budgeting skills, and tangible asset development outcomes are required for ongoing participation in the program.
Assistant Director of Leased Housing
Responsibilities May Include:
- Gather all necessary information to complete internal and external reporting requirements.
- Collaborate with the Assistant Director and appropriate staff to manage any program waitlists and all program software;
- Manage program eligibility waitlist or referral process (depending on the initiative)
- Determine program eligibility in a timely manner by meeting with the applicant, completing the intake process to determine initial eligibility including, verifying family composition, income, and program eligibility.
- Issue all eligible applicants a subsidy to begin housing search.
- Conduct initial lease-up meetings with all eligible applicants once they have secured a rental unit.
- Conduct annual meetings with all program participants to collect annual documentation related to household composition, income, assets and on-going program compliance.
- Responsible for management of program account budgets, such as escrow and supports budget, for program participants based on the allocated resources for each initiative.
- Collaborate with the supportive service provider for each initiative to measure outcomes related to increased income, assets and housing stability.
- Process any requests for relocation to a different housing unit, as initiated by the program participant.
- Participate in meetings related to initiatives with service providers and funders for purposes of sharing information, discussing challenges and successes, data collection outcomes and other programmatic needs.
- Perform other duties as assigned by the Department Director or the Assistant Department Director.
- Directly supervise and provide training and support to both new and existing staff.
- Ensure that the staff meets both State and Federal set performance standards established in the state regulations for program being administered. Ensure that team members are trained and knowledgeable about workflow, case file management and the Tracker software system;
- Responsible for collaborating with the Assistant Program Director to develop and write program policy in response to changes in HUD/DHCD regulations and policy;
- Ensure that staff are kept current and are applying, both equitably and consistently, program regulations, policies, and procedures;
- Track and report on the success of the program and monitor performance of community partners
- Ensure all required data is entered and accurate in Tracker database; maintain all participant escrow accounts.
- Direct work experience administering a subsidized housing program, with preference experience with the intake and relocation process or experience in residential property management and/or administration of rental assistance programs.
- Sensitivity to the barriers encountered by low-income and minority families.
- Familiarity with housing search activities, and/or, Section 8 subsidy program and rental housing issues.
- Ability to manage several tasks simultaneously, anticipate and identify problems putting forward solutions that are creative, innovative, and flexible. Demonstrated ability to proactively identify problems.
- Strong interpersonal, verbal, written, and negotiation skills.
- Good organizational skills and detail-oriented.
- Must be computer literate, self-motivated, and have the Ability to work as an effective team member and independently.
- Appreciation of the diverse ethnic and racial backgrounds of participant families and professional colleagues.
- Experience responding to emergency situations and prioritizing needs.
- Capable of inter-agency collaboration with state entities and others.
- Well organized, computer literate and possess excellent verbal and written skills.
- Bachelor’s degree or equivalent experience in social work or human service related field.
Preference Given To:
- Candidates with multilingual skills (verbal and written). We are seeking candidates that speak and write English and at least one of the following languages (for interpreting and translation): Vietnamese, Cape Verdean Creole, Portuguese, Cantonese, Mandarin, Toisanese, and Spanish.
- Candidates who live within two miles of Metro Housing|Boston’s headquarters at Roxbury Crossing.
Salary & Benefits
SALARY/BENEFITS (This position is non-exempt)
Salary: $55,000 and excellent benefits. Please see website: http://metrohousingboston.org