15 Jun Mobility Specialist: SNOMass Program
- Metro Housing Boston (formerly Metropolitan Boston Housing Partnership) is a leading nonprofit dedicated to connecting the residents of Greater Boston with safe, decent homes they can afford. Metro Housing empowers families and individuals to move along the continuum from homelessness to housing stability. Serving more than 25,000 households annually, we work seamlessly to bridge the gaps among government, nonprofits, and corporations to continually increase our impact. With more than 30 years’ experience piloting and implementing housing programs, we have solidified our position as an industry-leading expert on navigating the affordable housing field.
Metro Housing|Boston’s mission: “We mobilize wide-ranging resources to provide innovative and personalized services that lead families and individuals to housing stability, economic security and an improved quality of life.”
In 2019, the Massachusetts Department of Housing and Community Development (DHCD) launched the Supporting Neighborhood Opportunity in Massachusetts (SNO Mass) program. SNO Mass is a housing mobility program that supports low-income families with Housing Choice Vouchers in moving to areas of higher opportunity – neighborhoods that offer strong schools, safe environments, and economic opportunities for residents. SNO Mass is designed to help reduce the barriers families often face in finding housing and moving to higher opportunity areas. SNO Mass services include mobility counseling and housing search support for households, financial assistance with security deposits and realtor fees, higher payment standards and enhanced support for landlords in qualifying areas, and post-move support for participating households.
Mobility Program Manager
Responsibilities May Include:
RESPONSIBILITIES MAY INCLUDE:
The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
- Along with the SNO Mass Manager, Provide motivational counseling to participants who are interested in using their voucher in high- opportunity communities.
- Help develop Community Profiles for the SNO Mass Communities and assist in developing marketing materials for the program.
- Aid SNOMass Manager in investigating rental inventory in SNO Mass Communities and identifying potential landlords.
- Schedule and conduct initial enrollment according to program procedures.
- Develop and support family plans with objectives, services to be provided, milestones for completion of key elements and timetables.
- Assess schooling needs of each child in the family and make attempts to refer families to an area where family needs are best met.
- Provide assistance with efforts of credit repair or rental history problems to assist family with meeting tenant screening requirements.
- Plan and conduct neighborhood/housing search tours for individuals and groups.
- Make appropriate referrals for needed services to help remove barriers to a successful opportunity move.
- Provide families with detailed information about locational options in opportunity areas.
- Conduct independent housing searches to identify units for participants.
- Communicate with property owners to explain program requirements, conduct landlord briefing, and use other methods to encourage participation in the program.
- Communicate with property owners and participants to help resolve landlord complaints.
- Assist families with needed transitions after their move, including help in locating schools, childcare, employment, social and medical services.
- Communicate and coordinate with staff from multiple departments to achieve program goals.
- Assist in staff training.
- Maintain required records of counseling services and other client contact provided.
- Develop and lead workshops and trainings on topics such as credit repair and budgeting, landlord/tenant relations, housing search, and home maintenance.
- 4 year degree in social work, public policy or other related fields required, Masters in Social Work or related field strongly preferred.
- 3 years’ experience in social services/case management required, with additional experience in real estate, subsidized housing programs, and fair housing preferred.
- Counseling and assessment skills.
- Familiarity with the region (e.g., transportation, school systems, amenities, services).
- Valid Massachusetts drivers’ license.
- Effective communication skills, both written and verbal.
- Proficiency in a second language shared by Metro Housing Boston families preferred.
- Proficiency in PC-based computer software.
- Support for the SNO Mass program’s mission and goals.
Preference Given To:
- Candidates with multilingual skills (verbal and written). We are seeking candidates that speak and write English and at least one of the following languages (for interpreting and translation): Vietnamese, Cape Verdean Creole, Portuguese, Cantonese, Mandarin, Toisanese, and Spanish.
- Candidates who live within two miles of Metro Housing|Boston’s headquarters at Roxbury Crossing.
Salary & Benefits
Salary: $55,000 with excellent benefits. (This is an non-exempt position) Please see website: http://metrohousingboston.org/