When looking for an apartment, you will need to introduce yourself to people you may not know. Here is some helpful advice on how to talk to a landlord or property manager.

By phone

Practice what you’re going to say before you make the call

Do not mention Section 8 or any other rental assistance program. This has nothing to do with your interest in the apartment and can result in discrimination.

Be polite, but brief. Focus on making an appointment to see the apartment.

Write down these three things: (1) The name of the person you will be meeting; (2) the address of where you will meet him/her; and (3) the person’s telephone number.

NOTE: If you need to change or cancel your appointment, you must give 24 hours’ notice.

By email

Reference the address of the apartment that interests you and where you saw it advertised.

Briefly introduce yourself in three sentences or less. Mention the type of tenant you are (quiet, tidy, clean, etc.).

Try to schedule a meeting. List when you are available and provide your telephone number.

Do not mention Section 8 or any other rental assistance program. This has nothing to do with your interest in the apartment and can result in discrimination.

Read your email before you send it. Check your spelling and grammar.

Follow up. Don’t forget to see if you got a response!

In person

Act as though you are going on a job interview. Dress nicely, practice good hygiene, and be polite.

Expect the landlord to ask you questions about your rent history, employment history, credit history, and sources of income.

Most landlords ask for references from previous employers and landlords. Be prepared to provide names and phone numbers