Metro Housing|Boston’s Housing Supports department includes many programs, activities, and resources that can help prevent eviction and homelessness. These initiatives are funded by public contracts and private grants and donations, and help low-income renters to achieve housing stability and better lives.
If you feel you are at risk of being evicted or facing a situation that may result in homelessness, your first point of contact should be with our Housing Consumer Education Center (HCEC). There is no income limit to participate.
Visit us and discuss your housing needs with a counselor. HCEC walk-ins are seen on a first-come, first-served basis during the times listed below. Upon arrival, you will be asked for identification by our receptionist who will place you on the HCEC walk-in list.
Visit Us for Help with Homelessness and Eviction Prevention:
Meet with one of our counselors to discuss your housing needs. Enjoy free access to telephones, computers and internet, newspapers and housing-related resources.
The Housing Consumer Education Center 1411 Tremont Street, Boston, 02120 Walk-ins welcome
Co-locations are part of Metro Housing|Boston’s ongoing efforts to be more visible in the communities we serve and to be more responsive to our clients and their housing needs. Partnering with local agencies and using their expertise in the community increases our ability to effectively serve those in need of housing assistance.
These partnerships help the residents of that area participate in our programs without the added hassle of securing transportation and spending time traveling far from home.
Residential Assistance for Families in Transition (RAFT)
The state-funded RAFT program is a tool used by the HCEC team to provide eligible households or individuals up to $4,000 per 12-month period that can be used to help keep their housing, obtain new housing, or otherwise avoid becoming homeless.